Welcome to our Authorized Training Partner (ATP) Spotlight series! Our chat today is with C. Jeremy Jameson, RBLP-T. He is a founder and partner at the Collective Resilience Institute.
Hi Jeremy! Thanks for chatting with us. Tell us a little about who you are and where you’re from.
Thank you for this opportunity to share! My name is Charles Jeremy Jameson and I go by Jeremy. I retired as a Naval Flight Officer in 2018 after a 20-year career in the U.S. Navy. My first non-military job was with a Fortune 150 healthcare company working with their corporate talent management and development team. Now, I’m creating my dream of assisting all types of leaders become more self-aware, more effective at building resilient teams and more content in life through coaching and consulting. I currently live in Fort Worth, Texas, with my wonderful wife and two awesome kids.
What can you tell us about your education and career background before you started working with RBLP?
I received a bachelor’s degree from Miami University and a Masters of Science in Human Resource Development from Villanova University. I also completed the Association of Talent Development’s coaching certificate course, and I qualified as a HeartMath Add Heart facilitator after completing their syllabus. Currently, I’m about halfway through Shipley Coaching’s Accredited Coach Training Program (ACTP) that will conclude when I earn my International Coaching Federation (ICF) Professional Coaching Certification (PCC).
During my military service, I qualified as a Weapons and Tactics Instructor for the Navy and Air Force and logged more than 2,500 hours of flight time in multiple aircraft, most of which were during combat in the skies over Afghanistan and Iraq. I also served as a tactical leader in two squadrons, taught Leadership and Ethics to graduating seniors at Old Dominion University, directed talent management for the Tactical Support Wing in Fort Worth, Texas, and commanded the Navy Operational Support Center in Cincinnati, Ohio.
For my short time with a large, public healthcare company, I did many things in the talent development and management space. I either led or was a team member for their performance management process, coaching and mentoring program, assessment strategy, onboarding program, vendor management or leadership development.
Who is a role model that you’ve interacted with in your life that inspired you toward this career trajectory?
There have been so many in my adult life that I don’t think I could name just one. However, they all had a few things in common. First, they knew who they were, warts and all, and weren’t afraid to admit a shortcoming or mistake. Their self-awareness and confidence in who they were, coupled with a sense of humility made it easy to trust them early on. Next, they all were caring, compassionate leaders with a sense of humor. They truly showed genuine concern for me and others, which made them very approachable. They also knew when to crack a joke to keep the mood light and fun. Finally, they knew their stuff. To say they were competent would be an understatement. They were continuous learners and if they didn’t have the needed knowledge, they knew who to ask or how to get it. All of them were humble, approachable and credible.
What drew you to creating a company to provide exam prep training for the RBLP series of leadership certifications?
I want to create a sense of community where groups of people can get together and discuss RBLP competencies, share their experiences and witness first-hand what experiential learning can do when combined with a growth mindset. I truly believe a great way to learn is to share experiential stories. If a particular story resonates, that fosters relatability and then you have the conditions to build trust. When relationships build on relatability and trust, accountability can form–meaningful accountability based on shared values. Meaningful accountability creates the optimal conditions for effective mentorship and coaching, effective knowledge networks, and effective communities of practice. More importantly, it creates the conditions for a meaningful professional relationship. That’s my goal…to establish meaningful professional relationships, centered around the shared values that enable collectively resilient teams to thrive; and in doing so, change the nature of work for the better.
In your mind, what is the best definition of “resilience” for those who might be unfamiliar with the program that RBLP offers?
If you’ll indulge me for a bit, let me refer you back to the 1936 movie Swing Time, with Fred Astaire and Ginger Rogers. In the movie, Fred and Ginger sing a duet called “Pick Yourself Up” where Ginger repeats the line, “Pick yourself up, dust yourself off and start all over again.” If you put that sentiment into a team context, that’s what resilience means to me. When you can look to your left and right and know you and your team can get over this disappointment or setback, you truly have something special. Having that feeling or “knowingness” isn’t something that comes easy or quickly; it takes time to build a positive team climate, to build cohesion, to have your team connect over a shared purpose. But when you do, you know you and your team can handle any obstacle, and it becomes second nature to pick yourself up, dust yourself off and as a team, start all over again.
What are the three most important components, in your opinion, that you try to convey to every team that you train under the RBLP certification program?
The three most important components that I try to convey to anyone I train fall under the Building Resilient Teams coursework. As leaders, one of our most important charges is to assist others to step into leadership roles; to train our replacements. There is no better place to concentrate our efforts than with the people closest to the products and customers. Our highly-skilled technical workers must be prepared to create a positive climate, develop cohesion, and provide purpose before they promote to a supervisory role. If we don’t give them that opportunity through development and modeling these concepts ourselves, we are not providing a clear path to success.
What is one of your own best personal experiences in your career that has influenced or inspired you in your certification training?
To be truly authentic and vulnerable, there was a particular time when I made a huge mistake as a leader. There were a few small things that were bothering me about my right-hand man, my senior enlisted leader. One day, my thoughts and feelings about these small issues erupted into an ego-centric, trust-shattering, disrespectful response to one of his questions that had nothing to do with what was bothering me. To make matters worse, I brooded in my own self-righteousness for a few days. It wasn’t until a disrespectful action on his part, in front of one of our team members, that I talked with him about the incidents and our relationship. We worked it out and I apologized for being a you-know-what. From that incident forward I vowed to be more self-aware, have difficult conversations when needed and never disrespect anyone I work with. When I found Dr. Gene’s work, I was not only excited to share the roadmap to build resilient teams, but was also convicted to share how disastrous it can be to take a wrong turn and how much harder it is to get back on the right path.
In your time as an Authorized Training Partner, what is one of your best memories of a training program that you’ve accomplished with a client and why?
To be honest, the best memories of accomplishment as an instructor are always the same. There are always different concepts that one client or another might have difficulty with. Through conversation and real-life examples, there’s usually a point when the client’s eyes get big and a huge smile appears. That’s the “a-ha” moment that is usually followed by a real-life example of their own, confirming that they understand and can apply the concept.
Pivoting a little bit from the program – tell us a little about yourself outside of work! What other activities or hobbies do you love?
Of course! I know this might sound a bit weird, but I love networking with structure and purpose. As the President-Elect of our local Association of Talent Development chapter, I’m able to assist our members and our community learn about effective talent development techniques and connect them with local companies looking to source new hires. As a coach, I’m partnering with a local veteran awareness non-profit to create a program helping transitioning service members create plans to find a new career that they’ll love.
Can you give us a quotation that you feel really inspires you to continue inspiring others?
“To Do is to BE” – Nietzsche
“To BE is to Do” – Kant
“Do BE do BE do” – Sinatra
This reminds me that self-awareness is the first step in being who you want to be and doing what you want to do. But, don’t take yourself too seriously; have a little fun along the way and take time to swing among the stars when you can.
RBLP leadership certifications are about Building Resilient Teams™ that overcome adversity and then can adapt and grow together!