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Be there when the going gets tough.


Summary

Being there when the going gets tough means showing up for the team when they need it the most. Being there does not mean micromanaging.

Leaders can be there physically to share in the work when demands are high. Just as importantly, leaders can be there to provide moral and emotional support when it’s needed most.

Being there when the going gets tough sustains intrinsic motivation and helps the team cope with anxiety and stress.

People need leaders that can “keep their cool” during stressful situations. Calm can be contagious.

Being there when the going gets tough helps develop cohesion and build resilient teams. Be there when the going gets tough is a leader task for front-line supervisors, middle managers, and senior leaders.