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Encourage constructive dialogue.


Summary

Through constructive dialogue, teams collaborate to confront problems and challenges from multiple viewpoints.

Constructive dialogue uncovers tacit knowledge and enables shared decision-making. Collaboration between diverse perspectives fuels creativity.

Psychological safety makes constructive dialogue possible by allowing team members to be creative, take risks, and propose new ideas without fear.

Psychological safety allows team members to seek information, ask questions, admit their mistakes, call attention to others’ mistakes, and reflect critically on current and past performance.

Encouraging constructive dialogue helps facilitate team learning and build resilient teams. Encourage constructive dialogue is a leader task for middle managers and senior leaders.