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Enforce accountability.


Summary

Enforcing accountability requires that standards for workplace conduct, performance, and learning are clearly communicated to the team.

Leaders must hold themselves accountable. Leaders set the example for accountability by showing people “what right looks like”.

When people learn from their mistakes, they are being accountable. A workplace without accountability is undisciplined and chaotic.

Leaders should enforce accountability fairly and consistently. In most cases, enforcing accountability is about correction and not punishment.

Enforcing accountability helps create a positive climate and build resilient teams. Enforce accountability is a leader task for front-line supervisors, middle managers, and senior leaders.