Create a Positive Climate Competency Domain

Leaders create a positive climate by earning trust, treating people with respect, enforcing accountability, encouraging people to have fun, demonstrating character, and managing expectations. High morale is a consequence of a positive climate. Creating a positive climate is essential for Building Resilient Teams.

Leader Tasks:

Task 1: Analyze team climate.
Task 2: Earn trust.
Task 3: Treat people with respect.
Task 4: Enforce accountability.
Task 5: Encourage people to have fun.
Task 6: Demonstrate character.
Task 7: Manage expectations.

Supporting Knowledge:

Know the relationship between culture and climate.

Know the relationship between climate and morale.

Know why earning trust creates a positive climate and builds collective resilience.

Know how to earn trust.

Know the relationship between authenticity and earning trust.

Know why treating people with respect creates a positive climate and builds collective resilience.

Know how to treat people with respect.

Know the relationship between inclusion and treating people with respect.

Know why enforcing accountability creates a positive climate and builds collective resilience.

Know how to enforce accountability.

Know why encouraging people to have fun creates a positive climate and builds collective resilience.

Know how to encourage people to have fun.

Know why demonstrating the character traits of moral courage, honesty, humility, and empathy creates a positive climate and builds collective resilience.

Know how to demonstrate the character traits of moral courage, honesty, humility, and empathy.

Know why managing expectations creates a positive climate and builds collective resilience.

Know how to manage expectations.

Know why creating a positive climate builds resilience.

Know how to create a positive climate.

Our certification exams assess candidates in the following rating categories:

Factual Knowledge. This knowledge dimension is about the key terms and ideas relevant to each leader task. Candidates show competence in this knowledge dimension by knowing definitions, meanings, and specific details about applicable key terms and ideas.

Conceptual Knowledge. This dimension is about the interrelationships among key terms and ideas within a concepts relevant to each leader task. Candidates show competence in this knowledge dimension by knowing how key terms and ideas function together to form a concept; by knowing classifications, categories, and principles; and by knowing theories, models, and structures.

Procedural Knowledge. This dimension is about implementing processes and carrying out procedures specific to each leader task. Candidates show competence in this knowledge dimension by knowing subject-specific skills, techniques, and methods; by knowing of criteria for determining when to use appropriate procedures; by discovering or revealing something through detailed examination; and by making judgments and decisions based on given criteria and standards.