We’re back with another profile in our ongoing #MeetTheTeam series, where we introduce you to our outstanding faculty at RBLP. Our chat today is with Robert Flowers, RBLP-T!
Hi Robert! Thanks for chatting with us. Tell us a little about who you are and where you’re from.
I’m Rob, a native of Little Rock, Arkansas. I’ve been married for 21 years to my wife Janna, with four children (ages 26; twins age 20; and 16). I joined the Navy after making fries and flipping burgers at Rally’s Hamburgers and never looked back. It was the best decision of my life. I truly believe God orders a man’s steps, and I for one am thankful to be blessed with the privilege.
What can you tell us about your education and career background before you started working with RBLP?
I am a graduate of Southern Illinois University with a B.S. in Healthcare Management. I’m currently serving in the “Greatest Navy the World Will Ever Know” as a Master Chief Hospital Corpsman, with 23 years of service to our great country.
Who is a role model that you’ve interacted with in your life that inspired you toward this career trajectory?
I have had numerous career mentors who have provided me different perspectives in leadership. I’m passionate about being a servant leader, and I learned from CMDCM (ret) Leon Walker, Colonel (ret) Dwayne Whiteside, and other leaders throughout my career who have inspired me to give my all to the people I lead, the organization and mission.
What drew you to the role that you’re fulfilling with RBLP as a certification instructor?
I love leadership! The opportunity to train on a subject that I’m passionate about is a blessing! Building and developing leaders is something I love to do, I’ve held several leadership roles throughout my career but the chance to train people to a certification that translates in the civilian sector is a win for everyone involved. This is not a job for me, it is truly something I enjoy and when you enjoy what you do, you never work a day in your life. It’s like going out and doing what you enjoy most on a daily basis, is how I would describe it.
In your mind, what is the best definition of “resilience” for those who might be unfamiliar with the program that RBLP offers?
Setting the groundwork for your team or personnel to overcome adversity or touchy situations. When I say “groundwork”, I mean concepts such as providing purpose, managing expectations, facilitating team learning, developing cohesion. You simply cannot expect your team to overcome adversity and obstacles if you have not fully set the stage for them to be successful.
What are the three most important components, in your opinion, that you try to convey to every team that you train under the RBLP certification program?
I could apply many, but at the end of the day, these are the three leader tasks that matter the most me:
• Demonstrating Character – Leadership is always transparent. “Leaders live in a glass house”; If you are not demonstrating upstanding character or refuse to lead from the front, then the team will suffer.
• Showing genuine concern for people – The old adage in the Navy states, “Sailors don’t care how much you know until they know how much you care.” Leaders must be authentic and vulnerable, plain and simple. Get to know your people, be humble, and show a human side.
• Empowering Decision Making – If you are not growing the future of your organization daily, then you’re failing. It is our responsibility to mold, mentor, and guide our replacements to better our organization. We must not instill a mindset where a team or team member feels that they cannot make a decision in your absence, especially if one is required at the moment.
What is one of your own best personal experiences in your career that has influenced or inspired you in your certification training?
It has to do with providing purpose: I can recall and still smile on the positive climate I created at MEDLOG Company. I was the Senior Enlisted Leader at Medical Logistics Company, 2D Supply Battalion, 2D Marnie Logistics Group. The sailors onboard were all Fleet Marine Force Corpsman who did not want to be in a warehouse, stuffing supplies in cans while their peers were downrange with Infantry units. This was one unhappy group. I had to manage expectations and provide purpose! The medical cans they stocked and sent with deploying units were providing essential lifesaving materials; if a can was not packed properly or a vital instrument was left out, the opportunity to save or lose a life hung in the balance. I drove the vision home and the sailors executed daily with pride!
In your time as an RBLP instructor, what is one of your best memories of a training program that you’ve accomplished with a company and why?
I’ve received several calls and emails from previous clients and they tell me how they implemented the principles of training in their respective organizations. These calls make me beam with pride! I know that we are truly “change agents” here at RBLP. The program works and the results are evident in many organizations.
Pivoting a little bit from the program – tell us a little about yourself outside of work! What other activities or hobbies do you love?
I love sports! Particularly basketball and football. My favorite teams are none other than America’s Team, The Dallas Cowboys, and the Arkansas Razorbacks. If there is a honey-do list, I respectfully request that I have those slots blocked off to watch the games. I also spend my time reading leadership books; John Maxwell is my favorite author.
Can you give us a quotation that you feel really inspires you to continue inspiring others?
“People buy into a leader before they buy into the vision.” – John Maxwell
“Leaders become great not because of their power, but because of their ability to empower others.” – John Maxwell
RBLP leadership certifications are about Building Resilient Teams™ that overcome adversity and then can adapt and grow together!