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Promote trust between team members.


Summary

Leaders must stay keenly attuned to any loss of trust between team members. Quick action to resolve issues of lost trust are essential.

Social trust is having faith that others on your team have good intentions and will not harm your interests.

Task trust is the belief that others are competent and will help get the job done.

When team members trust each other, they are more likely to share creative ideas that lead to innovation. Trust is the foundation of psychological safety.

Promoting trust between team members helps develop cohesion and build resilient teams. Promote trust between team members is a leader task for front-line supervisors, middle managers, and senior leaders.