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Talk about setbacks.


Summary

Sometimes referred to as an after-action review (AAR), talking about setbacks helps the team interpret the past and shape their expectations for the future.  

When things go wrong, team members need an outlet to vent their stress. Talking about setbacks can provide closure.

Talking about setbacks allows people to find benefits and meaning in adversity.

Talking about setbacks with the team is an opportunity for learning that can prevent the same mistakes from happening again.

Talking about setbacks helps develop cohesion and build resilient teams. Talk about setbacks is a leader task for front-line supervisors, middle managers, and senior leaders.