Building Resilient Teams sets the conditions for team learning. Leaders facilitate team learning by orienting on team goals, encouraging constructive dialogue, and building new mental models. Facilitating team learning is essential for solving problems and overcoming challenges.
Task 1: Analyze team learning capacity.
Task 2: Orient on team goals.
Task 3: Encourage constructive dialogue.
Task 4: Build new mental models.
Know the relationship between team learning and solving problems.
Know the relationship between team learning and overcoming challenges.
Know the learning cycle for teams.
Know why orienting on team goals facilitates team learning.
Know how to orient on team goals.
Know the relationship between orienting on team goals and collective efficacy.
Know the relationship between orienting on team goals and leader’s intent.
Know why encouraging constructive dialogue facilitates team learning.
Know how to encourage constructive dialogue.
Know the relationship between psychological safety and constructive dialogue.
Know the relationship between tacit knowledge and constructive dialogue.
Know why building new mental models facilitates team learning.
Know how to build new mental models.
Know the relationship between single-loop and double-loop learning.
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We are a member organization of the Institute for Credentialing Excellence. Our certification exams ensure that all our credential holders demonstrate their competence adequately and fairly. Our credentialing efforts are aligned with the standards set forth in the Standards for Educational and Psychological Testing (American Educational Research Association, American Psychological Association, & National Council on Education Measurement, 2014).