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Schedule a Certification Exam


The Resilience-Building Leadership Professional (RBLP) series of leadership certification exams are issued orally in English or Spanish by exam administrators via Microsoft Teams video conference. No special software downloads are required. 

Review our exam policies prior to scheduling your exam. Learn about our payment plan.

Our oral exams provide the public with a reliable mechanism for certifying that front-line supervisors, middle managers, and senior leaders demonstrate competency in the leader tasks applicable to building and leading resilient teams.

Applicants for certification are required to show competence of factual (what), conceptual (why), and procedural (how) knowledge for each leader task in the competency domains applicable to their level of certification.

We administer oral certification exams because leadership knowledge can be tested more effectively by oral exam than by written examination. Passing an oral exam also ensures that our certification holders can coach and train others.


Factual knowledge is about the key terms and ideas relevant to each leader task. Candidates show competence in this knowledge dimension by knowing definitions, meanings, and specific details about applicable key terms and ideas.

Conceptual knowledge is about the interrelationships among key terms and ideas within concepts relevant to each leader task. Candidates show competence in this knowledge dimension by knowing how key terms and ideas function together to form a concept; by knowing classifications, categories, and principles; and by knowing theories, models, and structures.

Procedural knowledge is about implementing processes and carrying out procedures specific to each leader task. Candidates show competence in this knowledge dimension by knowing subject-specific skills, techniques, and methods; by knowing of criteria for determining when to use appropriate procedures; by discovering or revealing something through detailed examination; and by making judgments and decisions based on given criteria and standards.