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Leader Competency Domain: Facilitate Team Learning

Leader Competency Domain: Facilitate Team Learning

When people work together as a team, they create shared experiences that they can learn from. As a leader, you are expected to facilitate this experiential learning process. Learning is how teams solve problems and overcome challenges. You can lead the learning process by ensuring that your team is constantly reflecting on its past and present experiences to assess performance and find ways to improve. As your team develops new ideas for improvement and change, you will need to approve and prioritize those ideas. Most importantly, it’s your responsibility to make sure these ideas get put into action, tested, and validated. Some ideas will work; some will not. Either way, team learning has occurred.

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Facilitate Team Learning Leader Tasks and Supporting Knowledge & Skills:

Leader Task 1: Analyze team learning capacity.

  • Know why facilitating team learning is important.
  • Know how to analyze team learning capacity.
  • Know why the reflecting is important for experiential team learning.
  • Know why the deciding is important for experiential team learning.
  • Know why acting is important for experiential team learning.
  • Know why bias for action is important.

Leader Task 2: Orient on team goals.

  • Know why orienting on team goals is important.
  • Know how to orient on team goals.
  • Know why unity of effort is important for accomplishing goals.
  • Know why leader’s intent is important.
  • Know why stretch goals are important.
  • Know why incremental goals are important.

Leader Task 3: Encourage constructive dialogue.

  • Know why encouraging constructive dialogue is important.
  • Know how to encourage constructive dialogue.
  • Know why psychological safety is important.
  • Know why adaptive thinking is important.
  • Know why advocacy is important for constructive dialogue.
  • Know why explicit knowledge and tacit knowledge are different.

Leader Task 4: Build new mental models.

  • Know why mental models are important.
  • Know why building new mental models is important.
  • Know how to build new mental models.
  • Know why single-loop learning and double-loop learning are different.

Updated 06/03/2024