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Leader Competency Domain: Facilitate Team Learning


Leader Competency Domain: Facilitate Team Learning

When people work together as a team, they create shared experiences that they can learn from. As a leader, you are expected to facilitate this experiential learning process. Learning is how teams solve problems and overcome challenges. You can lead the learning process by ensuring that your team is constantly reflecting on its past and present experiences to assess performance and find ways to improve. As your team develops new ideas for improvement and change, you will need to approve and prioritize those ideas. Most importantly, it’s your responsibility to make sure these ideas get put into action, tested, and validated. Some ideas will work; some will not. Either way, team learning has occurred.



Facilitate Team Learning Leader Tasks:

Task 1: Analyze team learning capacity.

Task 2: Orient on team goals.

Task 3: Encourage constructive dialogue.

Task 4: Build new mental models.

Facilitate Team Learning Knowledge and Skills:

  • Know how to facilitate team learning.
  • Know the relationship between facilitating team learning and collective resilience.
  • Know what collective resilience is.
  • Know how to analyze team learning capacity.
  • Know the relationship between the experiencing and reflecting stages of experiential learning.
  • Know the relationship between the reflecting and deciding stages of experiential learning.
  • Know the relationship between the deciding and acting stages of experiential learning.
  • Know the relationship between the acting and experiencing stages of experiential learning.
  • Know what team learning is.
  • Know what experiential learning is.
  • Know what the experiencing stage of experiential learning is.
  • Know what the reflecting stage of experiential learning is.
  • Know what the deciding stage of experiential learning is.
  • Know what the acting stage of experiential learning is.
  • Know what bias for action is.
  • Know how to orient on team goals.
  • Know the relationship between orienting on team goals and team learning.
  • Know what a team goal is.
  • Know what a stretch goal is.
  • Know what unity of effort is.
  • Know what leader’s intent is.
  • Know what an incremental goal is.
  • Know how to encourage constructive dialogue.
  • Know the relationship between encouraging constructive dialogue and team learning.
  • Know the relationship between psychological safety and constructive dialogue.
  • Know the relationship between psychological safety and adaptive thinking.
  • Know the relationship between explicit knowledge and tacit knowledge.
  • Know what constructive dialogue is.
  • Know what psychological safety is.
  • Know what adaptive thinking is.
  • Know what advocacy is.
  • Know what explicit knowledge is.
  • Know what tacit knowledge is.
  • Know how to build new mental models.
  • Know the relationship between building new mental models and team learning.
  • Know the relationship between building new mental models and change.
  • Know the relationship between single-loop and double-loop learning.
  • Know what a mental model is.
  • Know what single-loop learning is.
  • Know what double-loop learning is.

Updated 3/31/2023